Terms & Conditions
Last updated: 1 January 2025
These are the terms on which Optima Gold Securities sells and buys back bullion. Read alongside our Privacy Policy and Cookie Policy.
1. About us
These terms govern the sale of investment-grade gold and silver bullion by Optima Gold Securities Ltd ('we', 'us', 'our') to you ('the client') through our trading desk, this website, and by telephone. By placing an order you agree to these terms.
2. Eligibility
Clients must be 18 or over and resident in the United Kingdom or another jurisdiction where the sale of investment bullion is lawful. We reserve the right to decline any order, at our sole discretion, where we cannot satisfy our anti-money-laundering obligations.
3. Identity verification
For purchases above £5,000 in any twelve-month period, and all cash transactions above £8,000, we are required by UK anti-money-laundering regulations to verify your identity. You agree to provide photographic ID and proof of address dated within the last three months. We may use electronic verification services to confirm your identity.
4. Pricing
All prices quoted are inclusive of any applicable UK VAT (investment gold is VAT exempt; silver is subject to standard rate VAT) and are valid for sixty minutes during market hours unless a longer period is specified in writing. Prices outside market hours are indicative only and subject to confirmation when the market re-opens.
5. Payment
Payment is due in full before despatch. Accepted methods are UK bank transfer (Faster Payments, CHAPS) and debit card up to £5,000. Cash is accepted only by appointment at our Savoy Court premises, subject to AML limits. Cleared funds must be received within two working days of the price-fix or the order may be re-priced or cancelled.
6. Delivery
Delivery is by fully insured Brink's Global Services to your registered UK address within one to three working days of cleared payment. A signature is required on delivery. Risk passes to you on delivery. We do not deliver outside the United Kingdom; collection from Savoy Court is available by appointment.
7. Buyback
We will repurchase bullion sold by Optima Gold Securities at a live-spot price quoted by our trade desk during market hours. We may also repurchase bullion sold by other dealers, subject to verification and at our sole discretion. Funds are remitted by UK bank transfer within two working days of receipt and verification.
8. Right to cancel
Investment bullion is exempt from the standard fourteen-day distance-selling right of return because its market value fluctuates and cannot be controlled by either party. Once funds have cleared and a price has been fixed, your order cannot be cancelled.
9. Limitation of liability
Nothing in these terms limits our liability for death, personal injury, fraud, or any liability that cannot be limited by law. Subject to that, our total liability arising in connection with any single order is limited to the value of that order. We are not liable for indirect or consequential loss, including loss of profits or market movements.
10. Governing law
These terms are governed by the laws of England and Wales. Any dispute is subject to the exclusive jurisdiction of the courts of England and Wales.
Questions
If anything in these terms is unclear, contact our trade desk on +44 (0)20 7836 6464 or email support@optimagoldsecurities.com.